Terms & Conditions
1. By accessing and using the Punjabi virsa boutique website, you agree to be bound by these terms and conditions.
2. All content on the website, including images, text, and logos, is the property of Punjabi virsa boutique and may not be used or reproduced without permission.
3. Prices for products on the website are subject to change without notice. Punjabi virsa boutique reserves the right to modify or discontinue any product at any time.
4. Punjabi virsa boutique is not responsible for any errors or inaccuracies in product descriptions, pricing, or availability.
5. All orders placed through the website are subject to availability and confirmation by Punjabi virsa boutique.
6. Punjabi virsa boutique reserves the right to cancel any order for any reason, including but not limited to insufficient stock or payment verification issues.
7. Customers are responsible for ensuring that all information provided during the ordering process is accurate and up to date.
8. Punjabi virsa boutique accepts payment through secure online payment gateways. Customers are responsible for ensuring the security of their payment information.
9. Punjabi virsa boutique is not responsible for any damages or losses resulting from the use of the website or products purchased through the website.
10. These terms and conditions may be updated or revised at any time. Customers are encouraged to review them regularly for any changes.
Return and refund policy
1. Punjabi virsa boutique offers a 14-day return policy for eligible items. Items must be unused, in their original condition with tags attached, and in the original packaging.
2. Customers must contact Punjabi virsa boutique within 14 days of receiving their order to initiate a return. Returns beyond this period may not be accepted.
3. To request a return, customers must provide their order number, reason for return, and any relevant photos of the item(s) in question.
4. A return shipping label will be provided for eligible returns. Customers are responsible for the cost of return shipping unless the item is damaged or defective.
5. Once the returned item is received and inspected, a refund will be issued to the original payment method within 5-7 business days. Shipping charges are non-refundable.
6. Refunds may be subject to a restocking fee if the item is not returned in its original condition or packaging.
7. In the case of damaged or defective items, customers must provide documentation (e.g. photos) within 14 days of receiving the order for a refund or replacement.
8. Punjabi virsa boutique reserves the right to refuse returns that do not meet the above criteria or if the return is requested beyond the 14-day window.
9. Returns for personalized or customized items may not be accepted unless the item is damaged or defective.
10. If you have any questions or concerns about our returns and refunds policy, please contact us at panjabivirsaboutique@gmail.com.